Services

Our catalog follows the framework for scientific knowledge management: five stages, three levels of intervention and transversal dimensions that accompany each project. Each institution can enter at the point that matches its maturity, its resources and its objectives.

All services include, as appropriate, capability transfer: documentation, training and accompaniment so that the institution keeps control of its own infrastructure.

40Services

10Operational

28Tactical

18Strategic

How we work

Possible intervention levels

The framework can be applied in a modular way, according to institutional maturity, with actions ranging from operational maintenance to strategic transformations.

• Operational

  Operational intervention

  Actions aimed at stabilizing, updating and maintaining existing platforms and services.

  • Platform updates
  • Content migration
  • Metadata adjustments
  • Specialized support
• Tactical

  Tactical intervention

  Actions to organize, normalize and integrate components of the institutional ecosystem.

  • Metadata normalization
  • Repository integration
  • Persistent identifiers
  • Connection to open networks
• Strategic

  Strategic intervention

  Projects that transform institutional capacity to preserve, analyze and activate knowledge.

  • Knowledge graphs
  • Long-term preservation
  • Private AI
  • Dashboards

Stage 1 — Capture, editing and scientific production

• Editorial platform installation and updates

  operational

  Deployment, configuration, version migration and security hardening for Open Journal Systems (OJS), Open Monograph Press (OMP) and Open Preprint Systems (OPS).

• Managed editorial maintenance

  operational

  Monitoring, backups, updates, incident response and ongoing technical support for editorial teams.

• Editorial workflow design

  tactical

  Definition of submission, peer review, editing and publication circuits, with roles, templates and review policies.

• Persistent identifiers and authorities

  tactical

  DOI integration with registration agencies, ORCID for people and ROR for institutions, improving traceability and disambiguation.

• Editorial production

  operational

  Copyediting, layout and generation of JATS XML, PDF and HTML for digital publishing.

• Editorial ethics and best practices

  tacticalstrategic

  Advice on ethics, transparency, peer review and alignment with international best practices.

• Licensing and copyright

  tacticalstrategic

  Selection of Creative Commons licenses, copyright agreements and open access policies for publications.

• Preprints and data management plans

  tactical

  Launch of preprint servers and Data Management Plan (DMP) templates aligned with funder requirements.

Stage 2 — Management, storage and institutional memory

• Institutional repository implementation

  tactical

  Deployment of DSpace, InvenioRDM or EPrints, with communities, collections and deposit and curation workflows.

• Research data repositories

  tactical

  Implementation of data repositories with FAIR metadata, licensing and deposit workflows aligned with research data management best practices.

• Platform migration

  operationaltactical

  Transfer between repositories and editorial platforms preserving metadata integrity, redirects and traceability.

• CRIS implementation

  tacticalstrategic

  Implementation of research information systems (CRIS), such as DSpace-CRIS or VIVO, for projects, outputs and activities.

• Researcher profiles and authorities

  operationaltactical

  Normalization of profiles, affiliations and author/institution authorities, with ORCID and ROR integration.

• Metadata normalization and curation

  tactical

  Cleaning, deduplication, controlled vocabularies and metadata quality improvement for search and interoperability.

• Digital asset audit

  tactical

  Inventory of platforms, collections, data and profiles, with gap diagnosis against the framework.

• Integration with evaluation systems

  tacticalstrategic

  Connection of the ecosystem to evaluation, accreditation, institutional reporting and dashboard systems.

• Ecosystem integration

  tacticalstrategic

  Connection among repositories, catalogs, CRIS, editorial platforms and institutional systems through APIs and shared metadata.

Stage 3 — Preservation and long-term digital archiving

• Digital preservation diagnosis

  tactical

  Risk assessment of formats, storage, processes, documentation and responsibilities.

• Preservation policies and plans

  strategic

  Drafting of policies aligned with the OAIS model (ISO 14721): selection, preferred formats, retention and responsibilities.

• Preservation repository implementation

  tacticalstrategic

  Design of preservation workflows using SIP/AIP/DIP packages, integrity verification and authenticity controls.

• Obsolete format migration

  tactical

  Conversion of proprietary or obsolete formats into open, sustainable and documented formats.

• Repository certification preparation

  strategic

  Support for CoreTrustSeal, Data Seal of Approval or other trust seals, with evidence and process improvement.

• Backup and continuity strategies

  operational

  Redundancy, disaster recovery and periodic restoration testing.

Stage 4 — Discovery, access and global networks

• Metadata interoperability and harvesting

  tactical

  OAI-PMH configuration, OpenAIRE alignment and integration with regional and global aggregators.

• Technical support for indexing and directories

  tactical

  Compliance with technical requirements for directories, indexes and academic aggregators.

• Discovery portals and federated search

  tactical

  Search layers over repositories, catalogs and institutional collections, with facets and relevance.

• Visibility and academic SEO

  tactical

  Optimization of metadata, landing pages and technical exposure for academic and general search engines.

• Usage, visibility and impact analytics

  operationaltactical

  Usage and download statistics, citation indicators, alternative metrics and periodic reports.

• Dissemination in academic networks

  tactical

  Connection with open science networks, regional nodes and dissemination services to broaden reach.

Stage 5 — Knowledge, intelligence and analysis

• Institutional knowledge modeling

  strategic

  Conceptual design of entities and relationships: people, publications, data, projects, units and research lines.

• Knowledge graphs and linked data

  strategic

  Graph implementation and linked data publication with stable identifiers and semantic queries.

• Bibliometrics and research indicators

  tacticalstrategic

  Analysis of output, impact and thematic trends for internal assessment and decision-making.

• Collaboration network analysis

  tacticalstrategic

  Identification of internal and external collaborations, institutional strengths and partnership opportunities.

• Data visualization and dashboards

  tacticalstrategic

  Interactive dashboards to monitor output, access, preservation and knowledge impact.

• Private conversational AI over institutional memory

  strategic

  Assistants over governed institutional corpora, with security, traceability and responsible-use criteria.

Transversal services

• Framework maturity diagnosis

  strategic

  Assessment of the five stages and the transversal dimensions, with a prioritized roadmap. This is the usual entry point to our work.

• Governance and policies

  strategic

  Support in drafting policies on open access, research data, digital preservation and responsible use of AI.

• Training and adoption

  all levels

  Workshops and accompaniment for editorial teams, libraries, researchers and technical staff.

• Managed infrastructure

  operational

  Hosting, orchestration, security, identity and authentication, storage, backup, observability and operational continuity.

• Security, privacy and compliance

  operationaltacticalstrategic

  Assessment and improvement of access controls, sensitive data protection, backups and operational continuity.

Engagement models

Model	Scope	Typical examples	Usual deliverables
One-time support	Bounded intervention on existing platforms	OJS update, repository migration, preservation diagnosis	Diagnostic report, action plan, documented delivery and basic handover
Project	Design and implementation of a new capability	Institutional CRIS, data repository, knowledge graph, preservation policy	Architecture, configured implementation, technical documentation and initial training
Ongoing accompaniment	Sustained operation and evolution of the ecosystem	Managed editorial maintenance, managed infrastructure, editorial support	Service agreements, monitoring, periodic reports, continuous improvement and priority support

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